# Contact us

> Contact YesCaptcha support by WeChat, QQ, WhatsApp, LINE, Telegram @yescaptcha_official or email yescaptcha@gmail.com, 9:00–21:00 UTC+8.

Source: https://docs.yescaptcha.com/en/help/contact/ · Last verified: 2026-10-15

YesCaptcha support is available **9:00–21:00 UTC+8** (Beijing time). If we’re slow to reply, leave a message and we’ll get back to you as soon as we can.

-   Email: [yescaptcha@gmail.com](mailto:yescaptcha@gmail.com)
-   Telegram: [@yescaptcha\_official](https://t.me/yescaptcha_official)

Scan to add us:

![WeChat QR code](https://docs.yescaptcha.com/_astro/wechat.0S3mrXSw_23wIJJ.webp)

**WeChat**Scan in WeChat to add us; we can add you to the user group

![QQ QR code](https://docs.yescaptcha.com/_astro/qq.BgQtfUc8_1c2tQ5.webp)

**QQ**Scan in QQ to add us

![WhatsApp QR code](https://docs.yescaptcha.com/_astro/whatsapp.DmFyivnb_Z13FQrc.webp)

**WhatsApp**Scan with the WhatsApp camera

![LINE QR code](https://docs.yescaptcha.com/_astro/line.ANS_EG-W_ZpyibU.webp)

**LINE**Scan from "Add friends" in LINE

![Telegram QR code](https://docs.yescaptcha.com/_astro/telegram.Dadv3iCz_ZgTd7t.webp)

**[Telegram](https://t.me/yescaptcha_official)**@yescaptcha\_official

When contacting us, please include:

-   Your account email or user ID (**never** send your `clientKey`);
-   The related `taskId`, error code and time;
-   Which task type and which endpoint (`api.yescaptcha.com` or `cn.yescaptcha.com`) you used.

Many questions are answered in the [FAQ](https://docs.yescaptcha.com/en/help/faq/), [Error codes](https://docs.yescaptcha.com/en/api/errors/) and [Connection troubleshooting](https://docs.yescaptcha.com/en/help/troubleshooting/).